TERMS & CONDITIONS
1.1 These are the Business Terms and Conditions (the “Purchase Contract”) between The Room Accessories (the “Seller”) and any private person (the “Buyer”), who either visits TheRoomAccessories.com (the “Site”) or bookmarks it, or makes purchase on it. The Purchase Contract is under the Czech law (Section 1751 (1) of Act No. 89/2012 Coll). Refer to the full Czech Language version of the Business Terms & Conditions here.
1.2 This Purchase Contract does not apply to wholesalers or companies / persons purchasing the product solely for their own business purpose and for further resale.
1.3 In case of situation as per point 1.2, a separate purchase agreements is drafted and signed between the parties
1.4 The Purchase Contract must be concluded in Czech language, unless otherwise noted.
1.5 The Purchase Contract may be amended or supplemented by the Seller and can be applied at any time without any notice to the Buyer. All of the products (the “Goods”) purchased, prior to these changes, are subject to the Purchase Contract at the time of the purchase (the “Order”).
2. USER ACCOUNT
2.1. The Buyer may register him/herself on the Site and can access their user interface (the “User Account”) at any time, from which the Buyer may order Goods. In case the web interface of the Site allows it, the Buyer can also order goods without registration directly from the web interface of the Site.
2.2. When registering on the Site and when ordering Goods, the Buyer is obliged to provide correct and true information. The Buyer is obliged to update the data stated in the User Account in a timely manner. The information given by the Buyer in the User Account and when ordering Goods is considered by the Seller to be valid.
2.3. User Account access is secured by username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his User Account.
2.4. The Buyer is not entitled to allow third parties to use the User Account.
2.5. The Seller may cancel the User Account, especially if the Buyer does not use its User Account for more than 30 days, or when the Buyer violates its obligations under the Purchase Contract.
2.6. The Buyer acknowledges that the User Account may not be available continuously, especially with regard to the necessary maintenance of hardware and software vendor, or, necessary maintenance of hardware and software of third parties.
3. CLOSING THE PURCHASE AGREEMENT
3.1. All presentation of Goods placed in the web interface of the Site is of informative nature and the Seller is not obliged to conclude a separate purchase contract. Section 1732 (2) of the Civil Code does not apply.
3.2. The web interface of the Site contains information about the Goods, including the indication of the prices of individual Goods and the cost of returning the goods if they cannot be returned by the usual postal route. The prices of the Goods include VAT and all related charges. Prices of Goods remain in effect as long as they are displayed in the Site’s web interface. This provision does not limit the Seller’s ability to conclude a purchase agreement under individually agreed conditions.
3.3. The Site web interface also contains information about the costs associated with packaging and delivery of the Goods. Information about the costs associated with packaging and delivery of the Goods listed in the web interface of the Site is valid only in cases where the goods are delivered within the territory of the Czech Republic, or unless otherwise noted.
3.4. To order Goods, the Buyer fills in the order form in the web interface of the Site. In particular, the order form (the “Order”) contains information about:
3.4.1. ordered Goods (the Buyer inserts the ordered Goods into the electronic shopping cart of the web interface of the Site),
3.4.2. the method of payment of the purchase price of the Goods, information on the required method of delivery of the ordered goods and
3.4.3. information on the cost of delivering the Goods
3.5. Before sending the Order to the Seller, the Buyer is allowed to check and change the data entered into the Order. The Buyer sends the Order by clicking on the Order button. The data listed in the Order they is assumed true and current and valid by the Seller. The Seller, immediately upon receipt of the Order, confirms this receipt to the Buyer by e-mail, to the e-mail address of the Buyer specified in the User Account or Order (the”Email of the Buyer”).
3.6. Depending on the nature of the Order (quantity of goods, purchase price, estimated shipping costs), the Seller is always entitled to ask the Buyer for additional confirmation of the Order (for example in writing or by phone).
3.7. The contractual relationship between the Seller and the Buyer arises upon delivery of the Order acceptance (acceptance) sent to the Buyer by e-mail to the Buyer’s e-mail address.
3.8. The Buyer agrees to use the means of distance communication (by e-mail) to conclude the purchase contract at the time of the Order at his / her own costs.
4. GOODS PRICE AND PAYMENT CONDITIONS
4.1. The price of the Goods and any costs associated with the delivery of the Goods under the Purchase Contract may be paid by the Buyer to the Seller in the following ways: by bank transfer to the Seller’s account No. 102620139/5500, kept by Raiffeisen BANK, as (the “Seller’s Account”); via cashless payment system www.gopay.cz; via cashless payment system www.paypal.cz.
4.2. Together with the purchase price, the Buyer is also obliged to pay the Seller the costs associated with packaging and delivery of the Goods at the agreed amount. Unless expressly stated otherwise, the final purchase price is also understood to include the costs associated with the delivery of the Goods.
4.3. As per Article 4.6 of the Purchase Contract, the Buyer pays for the Order in full, without any prepayment.
4.4. In case of cash payment or payment on delivery, the purchase price is payable upon receipt of the Goods. In the case of cashless payment, the purchase price is payable within 5 days of the conclusion of the Purchase Contract.
4.5. In the case of cashless payment, the Buyer is obliged to pay the purchase price of the Goods together with the variable symbol of the payment. In the case of cashless payment, the Buyer’s obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the Seller’s account.
4.6. The Seller is entitled, in particular if the Buyer does not provide additional confirmation of the Order (Article 3.6), to demand payment of the entire purchase price before sending the Goods to the Buyer. Section 2119 (1) of the Civil Code does not apply.
4.7. Any discounts on the price of Goods provided by the Seller to the Buyer cannot be combined, unless otherwise noted by the Seller.
4.8. If it is customary in the course of trade or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document – invoice for the payments made under the Purchase Contract to the Buyer. The seller is not a value added tax payer. The tax document – invoice will be issued by the Seller to the Buyer after payment of the price of the Goods and will be sent in electronic form to the Email of the Buyer.
5. WITHDRAWAL FROM THE PURCHASE CONTRACT
5.1. The Buyer acknowledges that pursuant to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from the Purchase Contract for the delivery of Goods that have been modified according to the Buyer’s wish; for example, purposeful damage to the goods. The goods cannot be returned if used and / or washed, or, amended in any other way.
5.2. If this is not the case referred to in Article 5.1 of the Purchase Contract, or, any other case where the Purchase Contract cannot be withdrawn, the Buyer has the right to withdraw from the Purchase Contract in accordance with Section 1829 (1) of the Civil Code, up to fourteen (14) ) days from receipt of the goods. In case the Goods were shipped separately or in multiple packages, this period runs from the date of receipt of the last delivery of Goods. Withdrawal from the Purchase Agreement must be sent to the Seller within the period specified. For withdrawal from the Purchase Contract, the Buyer may use the model form provided by the Seller, which is attached to the Purchase Contract. Withdrawal from the Purchase Contract may be sent by the Buyer to, among other things, the address of the Seller’s premises or the Seller’s e-mail address email@example.com. The Buyer will be informed by the Seller via email of the steps during the return of the Good.
5.3. In case of withdrawal from the Purchase Contract in accordance with Article 5.2, the Purchase Contract is canceled from the beginning. Goods must be returned to the Seller within fourteen (14) days of withdrawal from the contract to the Seller. If the Buyer withdraws from the Purchase Contract, the Buyer bears the costs of returning the Goods to the Seller, even if the Goods cannot be returned due to their usual postal route.
5.4. In case of withdrawal from the contract pursuant to Article 5.2, the Seller shall return the funds received from the Buyer within fourteen (14) days of withdrawal from the Purchase Contract by the Buyer in the same manner as the Seller accepts them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer at the time of returning the Goods by the Buyer or otherwise, if the Buyer agrees with this and does not incur additional costs for the Buyer. If the Buyer withdraws from the Purchase Contract, the Seller is not obliged to return the received funds to the Buyer before the Buyer returns the Goods or proves that the Goods were sent to the Seller.
5.5. The Seller is entitled to unilaterally set off the claim for damages to the Goods against the Buyer’s claim for the refund of the purchase price.
5. 5.6. In cases where the Buyer has the right to withdraw from the Purchase Contract in accordance with Section 1829 (1) of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time until the Goods are taken over by the Buyer. In such a case, the Seller shall return the purchase price to the Buyer without undue delay, by wire transfer to the account specified by the Buyer.
5.7. If a gift is given to the Buyer together with the Goods, the gift contract between the Seller and the Buyer is concluded with the termination condition that if the Buyer withdraws from the Purchase Contract, the gift contract for such gift is lost and the buyer is obliged to return the goods to the seller as well gift provided.
6. TRANSPORT AND DELIVERY OF GOODS
6.1. If the mode of transport is negotiated on the basis of a special request of the Buyer, the Buyer bears the risk and any additional costs associated with this mode of transport.
6.2. If the Seller is obliged under the Purchase Contract to deliver the Goods to the address specified by the Buyer in the Order, the Buyer is obliged to accept the Goods upon delivery.
6.3. In the event that the Goods must be delivered repeatedly or in any other way than stated in the Order for reasons on the part of the Buyer, the Buyer is obliged to pay the costs associated with repeated delivery of the Goods, respectively. costs associated with other means of delivery.
6.4. Upon receipt of the Goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the Goods and in case of any defects to notify the carrier immediately. In the event of a breach of the packaging proving the unauthorized entry into the consignment, the Buyer does not have to take over the consignment from the carrier.
6.5. Other rights and obligations of the parties in the transport of goods may be modified by the Seller’s special delivery terms if issued by the Seller.
7. RIGHTS FROM DEFECTIVE PERFORMANCE
7.1. The rights and obligations of the contracting parties regarding the rights of defects, are governed by the relevant generally binding legal regulations (in particular provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., On Consumer Protection, as amended).
7.2. The Seller is liable to the Buyer that the goods have no defects upon receipt. In particular, the Seller is liable to the Buyer, that at the time the Goods were taken over by the Buyer:
7.2.1. the Goods have properties as described and thus the parties have agreed on, or, it has properties that the Seller or manufacturer has described or which the Buyer has expected with regard to the nature of the goods as advertised,
7.2.2. the Goods are fit for the purpose stated by the Seller or for which goods of this kind are usually used,
7.2.3. the Goods correspond to the quality or design of the agreed sample or template (as advertised), if the quality or design was determined according to the agreed sample or template,
7.2.4. the Goods are in the appropriate quantity, measure or weight;
7.2.5. the Goods comply with legal requirements.
7.3. The provisions set out in Article 7.2 shall not apply to Goods sold at a lower price for a defect for which a lower price has been agreed, for wear and tear caused by its normal use; the Buyer, or if it is the nature of the Goods.
7.4. If a defect occurs within six months of receipt, the Goods are deemed to have been defective upon receipt. The Buyer is entitled to exercise the right of defect that occurs in consumer goods within 24 months of receipt, providing that the buyer has followed the seller’s recommended care & maintenance instructions.
7.5. The rights of defective performance shall be exercised by the Buyer at the Seller’s address at the premises of the Seller where the acceptance of the complaint is possible with respect to the assortment of the Goods sold, possibly at the registered office or place of business.
7.6. Other rights and obligations of the parties related to the Seller’s liability for defects may be regulated by the Seller’s complaint procedure.
8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
8.1. The Buyer acquires ownership of the Goods by paying the entire purchase price of the Goods.
8.2. In relation to the Buyer, the Seller is not bound by any codes of conduct within the meaning of Section 1826 (1) (a). e) of the Civil Code.
8.3. The out-of-court settlement of consumer disputes arising from the purchase contract is the responsibility of the Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, IČ: 000 20 869, Internet address: http://www.coi.cz.
8.4. The Seller is entitled to sell goods on the basis of a trade license. Trade control is carried out within the scope of its competence by the relevant Trade Licensing Office. Supervision of personal data protection is performed by the Office for Personal Data Protection. The Czech Trade Inspection Authority performs, to a limited extent, supervision over compliance with Act No. 634/1992 Coll., On Consumer Protection, as amended.
8.5. The Buyer hereby assumes the risk of changing circumstances within the meaning of Section 1765 (2) of the Civil Code.
9. PROTECTION OF PERSONAL DATA
9.1. The protection of personal data of the Buyer, who is an individual, is provided by Act No. 101/2000 Coll., On Personal Data Protection, as amended.
9.2. The Buyer agrees to the processing of his / her personal data: first and last name, home address, identification number, tax identification number, e-mail address and telephone number (the “Personal Data”).
9.3. The Buyer agrees with the processing of personal data by the Seller for the purpose of realization of rights and obligations under the Purchase Agreement and for the purpose of maintaining a User Account. If the Buyer does not choose another option, he agrees to the processing of personal data by the Seller also for the purpose of sending information and commercial communications to the Buyer. Consent to the processing of personal data in its entirety under this article is not a condition that would in itself make it impossible to conclude a purchase contract.
9.4. The Buyer acknowledges that he / she is obliged to state his / her personal data (during registration, in his / her User Account, when ordering from the web interface of the Site) correctly and that he / she is obliged to inform the Seller without undue delay about the change in his / her Personal Data.
9.5. The Seller may authorize a third party to process the Buyer’s personal data as a processor. Except for persons transporting goods, Personal Data will not be passed on to third parties without the Buyer’s prior consent.
9.6. Personal data will be processed indefinitely. Personal data will be processed electronically in an automated manner or in a printed form in a non-automated manner.
9.7. The Buyer confirms that the personal information provided is accurate and that he / she has been informed that it is a voluntary provision of Personal Data.
9.8. In the event that the Buyer believes that the Seller or the Processor (Article 9.5) handles the processing of his / her personal data, which is contrary to the protection of the Buyer’s private and personal life or in violation of the law, in particular if the personal data are inaccurate for the purpose of their processing, may:
9.8.1. ask the Seller or processor for explanation
9.8.2. require the Seller or processor to eliminate such a situation.
9.9. If the Buyer asks for information on the processing of their Personal Data, the Seller is obliged to provide this information. The Seller has the right to request a reasonable reimbursement for providing the information according to the previous sentence not exceeding the costs necessary for providing the information.
10. SENDING COMMERCIAL MESSAGES AND STORING COOKIES
10.1. The Buyer agrees to receive information related to the Goods, services or business of the Seller to the email fo the Buyer and further agrees to receive commercial communications from the Seller to the email of the Buyer.
10.2. The Buyer agrees to store so-called cookies on his computer. In the event that the purchase on the Site can be performed and the Seller’s obligations under the Purchase Contract, without the so-called cookies stored on the Buyer’s computer, the Buyer may withdraw the consent under the previous sentence at any time.
11.1. To the Buyer it can be delivered to the email of the Buyer.
12. FINAL PROVISIONS
12.1. If the relationship established by the Purchase Agreement contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This is without prejudice to consumer rights arising from generally binding legal regulations.
12.2. If any provision of the Terms and Conditions is invalid or ineffective, or becomes, instead of the invalid provision, a provision who’s meaning to the invalid provision is as close as possible. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
12.3. The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.
12.4. Annex to the Business Terms and Conditions forms a model form for withdrawal from the purchase contract.
12.5. Seller’s contact details: delivery address: Renata Piska, Na Ořechovce 574/11 162 00 Prague 6-Střešovice, firstname.lastname@example.org , phone: +420 773 241 275